Dear Guest

Dear Guest,

We are reaching out to all our upcoming guests to share some information. Recently, we became aware of a data breach involving one of the services we use, and a few customers have reported receiving emails that look like they are from us, asking for payment or other sensitive details. Rest assured that only general information related to your reservation at Trail Travel was affected. Though it appears that with this information, some emails are being sent to request additional sensitive details. We want to make you aware of this situation so you can stay vigilant. If you receive any email that seems unusual or asks for personal or payment information, please do not engage or respond to it. Instead, feel free to reach out to us directly if you have any concerns or questions. We kindly ask that you take the following precautions:
1. Do not click on any links or download any attachments in emails that seem suspicious.
2. Double-check the sender's email address — phishing emails often look legitimate but may have slight variations in the address.
3. If you receive an email asking for payment or sensitive information, do not respond and delete it immediately.
4. If you have inadvertently clicked on a link and provided payment details somewhere other than directly to us, please take immediate steps to:
+ Contact your bank or credit card provider to report potential fraud.
+ Change any passwords that may have been compromised.
+ Monitor your accounts for any unauthorized transactions.
As mentioned if you are unsure about any communication you receive from us, please contact our support team directly at ( info@trailtravel.es ) or by phone at +34 645 090 010.
We take the security of your information very seriously and are actively working with our service providers to resolve this issue and prevent any future breaches. In the meantime, please remain vigilant, and reach out to us if you have any questions or concerns. Thank you for your understanding and cooperation in this matter, and we look forward to welcoming our meet.

Best Regards
www.trailtravel.es